Privacy Policy
How clariontevox protects and manages your personal information
Last updated: March 15, 2025
Information We Collect
clariontevox collects information you provide directly to us when using our financial education platform. This includes personal details you share during registration, course enrollment, and interactions with our learning materials.
Personal Information
- Full name, email address, and contact details
- Professional background and educational history
- Learning preferences and course selections
- Payment information processed through secure third-party providers
Usage Information
We automatically collect information about how you use our platform, including pages visited, time spent on different sections, and your progress through course materials. This helps us improve your learning experience and platform functionality.
How We Use Your Information
Your information helps us provide personalized financial education services and improve our platform. We use this data to create better learning experiences and support your educational journey.
- Deliver course content and track your learning progress
- Send educational updates and course-related communications
- Provide technical support and respond to your inquiries
- Analyze platform usage to enhance educational offerings
- Ensure platform security and prevent unauthorized access
We never sell your personal information to third parties or use it for marketing purposes unrelated to your educational experience with clariontevox.
Information Sharing and Disclosure
clariontevox shares your information only in specific circumstances that directly support your learning experience or comply with legal requirements under Australian privacy law.
Educational Partners
We may share limited information with certified education providers who deliver specialized course content. These partners are bound by strict confidentiality agreements and can only use your information for educational purposes.
Service Providers
Technical service providers who maintain our platform infrastructure receive minimal necessary information. This includes hosting providers, payment processors, and email service providers who support our educational operations.
Your Rights and Choices
Under the Australian Privacy Act 1988, you have significant control over your personal information. These rights ensure you maintain ownership of your data while benefiting from our educational services.
- Access your personal information and receive copies of data we hold
- Request corrections to inaccurate or outdated information
- Withdraw consent for non-essential communications
- Request deletion of your account and associated data
- Receive information about how we collect and use your data
To exercise these rights, contact our privacy team using the information provided below. We respond to most requests within 30 days and provide clear explanations of any actions taken.
Data Security and Retention
We implement comprehensive security measures to protect your personal information from unauthorized access, disclosure, or misuse. Our security practices follow Australian government guidelines and industry best practices.
Security Measures
All data transmission uses SSL encryption, and we store information on secure servers with restricted access. Regular security audits ensure our protective measures remain effective against emerging threats.
Data Retention
We retain your personal information for as long as your account remains active or as needed to provide educational services. After account closure, we keep limited information for seven years to comply with Australian financial education regulations, then securely delete all remaining data.
International Data Transfers
clariontevox primarily stores and processes your information within Australia. When we use international service providers for specific technical functions, we ensure these transfers comply with Australian privacy law and include appropriate safeguards.
Any international transfers involve only essential operational data and occur with providers who meet equivalent privacy protection standards. You can request specific information about international data handling for your account.
Cookies and Tracking Technologies
Our platform uses cookies and similar technologies to enhance your learning experience and maintain platform functionality. These tools help us remember your preferences and track your educational progress.
Essential Cookies
Required cookies enable basic platform functions like user authentication and course progress tracking. These cannot be disabled as they're necessary for platform operation.
Analytics Cookies
Optional analytics help us understand how users interact with our educational content. You can disable these through your browser settings without affecting core platform functionality.
Changes to This Privacy Policy
We update this privacy policy periodically to reflect changes in our services, legal requirements, or privacy practices. Significant changes are communicated through email notifications and prominent platform notices.
Minor updates appear on this page with revised dates. We encourage reviewing this policy regularly to stay informed about how we protect your information. Continued use of our platform after policy changes indicates acceptance of updated terms.
Contact Our Privacy Team
For questions about this privacy policy or your personal information:
Email: info@clariontevox.com
Phone: +61418900749
Address: 10 O'Connor St, Reservoir VIC 3073, Australia
Our privacy team responds to inquiries within two business days and provides detailed explanations of our data practices.